Review Analytics
Track review volume, ratings, and response performance across all sources.
Total Reviews
312
12.2%vs previous period
Average Rating
4.2/5
2.4%vs previous period
Response Rate
89.4%
3.2%vs previous period
Response Time
13.6h
10.5%vs previous period
Review Ratings Over Time
Distribution of star ratings as a percentage of total reviews
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Total Reviews by Channel
Monthly review volume by platform
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hellopeter242(77.5%)
google70(22.5%)
Hellopeter Reviews by Source
How Hellopeter reviews are generated
242total
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Organic63
WhatsApp Organic19
In-mail41
WhatsApp Invite31
SMS27
Landing page22
Share link12
QR Codes15
Other onsite widgets12
Response Rate Breakdown
How quickly you respond to reviews
Response Rate
89.4%
Avg Response Time
13.6h
0 - 8h
12640.2%
8 - 18h
8125.9%
18 - 36h
4715.2%
> 36h
258%
No Response
3310.6%
Reported: 4
Deleted: 1
Average Star Rating Over Time
Rating trend across all sources
4.2/5
Rating Distribution
5
157
4
103
3
31
2
13
1
7
Average Response Time Over Time
How quickly you respond to reviews
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